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  Specialty Claims Philosophy

We believe that the claims handling process is a critical component to our products and should be an integral element of the relationship between the insured and insurer. When a claim occurs, it is the ability of the insurer and insured to work together that transforms what is often an adversarial claim process into a united effort to resolve the litigation quickly and cost effectively. CNA's unique ability to manage claims in cooperation with our clients results in the expeditious and satisfactory resolution of claims. This claims philosophy promotes and ensures a mutually beneficial business relationship with clients and offers the promise to our customers that we will honor the commitments we make.

Questions on how to submit a new loss, claim status on a submitted new loss or claim adjuster information should be routed as noted below:

Architects and Engineers 800-262-2778
Real Estate 877-REAL-444
All other Professionals Inquiries 800-540-0762

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