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We believe that the claims handling process is a critical component to our products and should be an integral element of the relationship between the insured and insurer. When a claim occurs, it is the ability of the insurer and insured to work together that transforms what is often an adversarial claim process into a united effort to resolve the litigation quickly and cost effectively. CNA's unique ability to manage claims in cooperation with our clients results in the expeditious and satisfactory resolution of claims. This claims philosophy promotes and ensures a mutually beneficial business relationship with clients and offers the promise to our customers that we will honor the commitments we make.
All Medical and related health care professional liability, Hospitals and Long-term Care
Michael Baumel, Vice President
Chicago ,
IL
Phone:
312-822-6891
Regional Directors
Deborah Riley - Western Region
AK, AR, AZ, CA, CO, HI, IA, ID, KS, LA, MN, MO, MT, ND, NE, NM, NV, OK, OR, SD, TX, UT, WA, WI, WY
San Francisco ,
CA
Phone:
785-840-9540
Gene Sainz - Eastern Region
CT, DE, DC, FL, GA, MA, MD, ME, NC, NH, NY, RI, SC, VA, VT, Puerto Rico, USVI
Tampa ,
FL
Phone:
813-880-5120
Tim Shea - Central Region
AL, IL, IN, KY, OH, MI, MS, NJ, PA, TN, WV
Chicago ,
IL
Phone:
312-822-1790
Organization Liability (Directors & Officers, Insurance Agents, Employment Practices, Fidelity Bond, Miscellaneous Professional Liability)
Karen Stuttman, Vice President
New York ,
NY
Phone:
212-440-2874
Fidelity Bonds:
Lisa A. Block, Director
Cranbury ,
NJ
Phone:
609-860-2342
Employment Practices:
Rachel Freedman, Director
New York ,
NY
Phone:
212-440-2809
Miscellaneous Liability/Not for Profit:
Stephanie Solomon, AVP
New York ,
NY
Phone:
212-440-3490
P&C Insurance Agencies
Stephanie Solomon, AVP
New York ,
NY
Phone:
212-440-3490
Directors & Officers/Large Law Firms
Todd Greeley, Vice President
New York ,
NY
Phone:
212-440-3755
Large Law
Shauna Reeder, Director
New York ,
NY
Phone:
212-440-3733
Accountants & Lawyers Claims Management
Glen R. Olson, Vice President
Chicago ,
IL
Phone:
312-822-2855
Accountants:
Melissa Thomas, AVP
Chicago ,
IL
Phone:
312-822-6487
Lawyers:
Karrieann Couture, Director - Midwest
Chicago ,
IL
Phone:
312-822-1707
Matthew Hayes, Director - Southeast
Chicago ,
IL
Phone:
312-822-6466
Thomas G. Bottom, Director - South
Lawyers South
Chicago ,
IL
Phone:
312-822-7640
Clifford T. Greene, Director - East
Monmouth Junction ,
NJ
Phone:
732-398-4679
Mike Troiano, Director - Northeast
New York ,
NY
Phone:
212-440-3568
A&E and RE Claim Management
David L. Perry, Vice President
Chevy Chase ,
MD
Phone:
301-907-3039
Architect & Engineers:
James S. Martin, Jr. - Director
Chevy Chase ,
MD
Phone:
301-907-3022
Phillip S. Comer, Director
Chevy Chase ,
MD
Phone:
301-907-3019
Joseph P. DiBetta, Director
Tarrytown ,
NY
Phone:
914-524-5690
Mary Jo Hasty, Director
Costa Mesa ,
CA
Phone:
714-435-2523
Keith E. Palmer, Director
Monmouth Junction ,
NJ
Phone:
732-398-4539
Diane Schlegal, Director
Maitland ,
FL
Phone:
407-919-3589
Real Estate Professionals:
Linda Hays, Director
Chevy Chase ,
MD
Phone:
301-907-3035
Global Specialty Lines Claims Staff:
Andrew Shapiro, Senior Vice President
Chevy Chase ,
MD
Phone:
301-907-3033
Dawn Griffin, Chief Operations Officer
Chicago ,
IL
Phone:
312-822-6402
Gary Haut, Director
Chicago ,
IL
Phone:
312-822-3906
Christine Nolan
Chicago ,
IL
Phone:
312-822-7063
Patti Prendergast
Transaction Processing
Chicago ,
IL
Phone:
312-822-5385
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