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We believe that the claims handling process is a critical component to our products and should be an integral element of the relationship between the insured and insurer. When a claim occurs, it is the ability of the insurer and insured to work together that transforms what is often an adversarial claim process into a united effort to resolve the litigation quickly and cost effectively. CNA's unique ability to manage claims in cooperation with our clients results in the expeditious and satisfactory resolution of claims. This claims philosophy promotes and ensures a mutually beneficial business relationship with clients and offers the promise to our customers that we will honor the commitments we make.

Claims Contacts:

All Medical and related health care professional liability, Hospitals and Long-term Care
Deborah Riley
  Idaho
Phone:  785-840-9540
E-mail:  deborah.riley@cna.com

Albert Luther
Chesterfield ,   MO
Phone:  314-317-3160
E-mail:  albert.luther@cna.com

Lydia Miller
  Georgia
Phone:  706-628-9271
E-mail:  lydia.miller@cna.com

Laurie Stanley
Idaho ,
Phone:  208-322-7880
E-mail:  laurie.stanley@cna.com

Stacey Fox
Chicago ,   IL
Phone:  312-822-4387
E-mail:  stacey.fox@cna.com

Organization Liability (Directors & Officers, Insurance Agents, Employment Practices, Fidelity Bond, Miscellaneous Professional Liability)
Karen Stuttman
New York ,   NY
Phone:  212-440-2874
E-mail:  karen.stuttman@cna.com

Fidelity Bonds:
Jennifer Faas
Cranbury ,   NJ
Phone:  609-860-2343
E-mail:  jennifer.faas@cna.com

Employment Practices:
Rachel Freedman
New York ,   NY
Phone:  212-440-2809
E-mail:  rachel.freedman@cna.com

Miscellaneous Liability/Not for Profit:
Stephanie Solomon
New York ,   NY
Phone:  212-440-3490
E-mail:  stephanie.solomon@cna.com

P&C Insurance Agencies
Stephanie Solomon
New York ,   NY
Phone:  212-440-3490
E-mail:  stephanie.solomon@cna.com

Directors & Officers/Open Brokerage
Todd Greeley
New York ,   NY
Phone:  212-440-3755
E-mail:  todd.greeley@cna.com

Large Law Firms
Shauna Reeder
New York ,   NY
Phone:  212-440-3733
E-mail:  shauna.reeder@cna.com

Accountants
Melissa Thomas
Chicago ,   IL
Phone:  312-822-6487
E-mail:  melissa.thomas@cna.com

Lawyers
Karrieann Couture
Chicago ,   IL
Phone:  312-822-1707
E-mail:  kerrieann.couture@cna.com

Matthew Hays
Chicago ,   IL
Phone:  312-822-6466
E-mail:  matthew.hays@cna.com

Mike Troiano
New York ,   NY
Phone:  212-440-3568
E-mail:  michael.troiano@cna.com

A&E and Accountants Claims Management
David Dwares
Chevy Chase ,   MD
Phone:  301-907-3037
E-mail:  david.dwares@cna.com

Architect & Engineers:
Joseph P. DiBetta
Tarrytown ,   NY
Phone:  914-524-5690
E-mail:  joseph.dibetta@cna.com

Philip S. Comer
Chevy Chase ,   MD
Phone:  301-907-3019
E-mail:  philip.comer@cna.com

Anthony Andersen
Tarrytown ,   NY
Phone:  914-524-5689
E-mail:  anthony.andersen@cna.com

Mary Jo Hasty
Costa Mesa ,   CA
Phone:  949-600-8836
E-mail:  mary.hasty@cna.com

Keith E. Palmer
Cranbury ,   NJ
Phone:  609-860-2350
E-mail:  keith.palmer@cna.com

Jim Korfel
Columbus ,   OH
Phone:  614-516-2039
E-mail:  james.korfel@cna.com

Diane Schlegel
Maitland ,   FL
Phone:  407-919-3589
E-mail:  gloria.schlegel@cna.com

Real Estate Professionals:
Linda Hays
Chevy Chase ,   MD
Phone:  301-293-4125
E-mail:  linda.hays@cna.com

Global Specialty Lines Claims Staff:
David L. Perry
Chevy Chase ,   MD
Phone:  301-907-3039
E-mail:  david.perry@cna.com

Dawn Griffin
Chicago ,   IL
Phone:  312-822-6402
E-mail:  dawn.griffin@cna.com

Gary Haut
Chicago ,   IL
Phone:  312-822-3906
E-mail:  gary.haut@cna.com

Patti Prendergast
Transaction Processing
Chicago ,   IL
Phone:  312-822-5385
E-mail:  patti.prendergast@cna.com

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