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We believe that the claims handling process is a critical component to our products and should be an integral element of the relationship between the insured and insurer. When a claim occurs, it is the ability of the insurer and insured to work together that transforms what is often an adversarial claim process into a united effort to resolve the litigation quickly and cost effectively. CNA's unique ability to manage claims in cooperation with our clients results in the expeditious and satisfactory resolution of claims. This claims philosophy promotes and ensures a mutually beneficial business relationship with clients and offers the promise to our customers that we will honor the commitments we make.
HealthPro claims can be submitted by fax to 800-446-8632 or email to HPReports@cna.com
HealthPro loss runs can be requested at HealthProLossRuns@cna.com
Requests for coverage credentialing can be requested at CVS&Regulatoryservices@cna.com
Questions regarding individual long term care policies should be directed to http://www.ltcg.com, or 800-775-1541
All lines for Commercial Accounts
Karen Stuttman 212-440-2874 karen.stuttman@cna.com
Stephanie Solomon 212-440-3490 stephanie.solomon@cna.com
Not for Profit D&O: Marisa Longo 212-440-3420 marisa.longo@cna.com
Private Company D&O, Misc. Professional Liability and Fidelity: Jennifer Faas 609-860-2343 jennifer.faas@cna.com
Employment Practices: Rachel Freedman 212-440-2809 rachel.freedman@cna.com
Claims can be submitted by email to Specialtynewloss@cna.com
Todd Greeley 212-440-3755 todd.greeley@cna.com
Shelby Rootenberg 212-440-3752 shelby.rootenberg@cna.com
Danielle Librizzi 212-440-3853 danielle.librizzi@cna.com
Claims can be submitted by email to Specialtynewloss@cna.com
Accountants: Melissa Thomas 312-822-6487 melissa.thomas@cna.com
Architect & Engineers:
Joseph P. DiBetta 914-524-5690 joseph.dibetta@cna.com
Anthony Andersen 914-524-5689 anthony.andersen@cna.com
Mary Jo Hasty 949-600-8836 mary.hasty@cna.com
Keith E. Palmer 609-860-2350 keith.palmer@cna.com
Jim Korfel 614-423-7685 james.korfel@cna.com
Diane Schlegel 407-919-3859 gloria.schlegel@cna.com
Karen Stuttman 212-440-2874 karen.stuttman@cna.com
Karrieann Couture 312-822-1707 karrieann.couture@cna.com
Todd Greeley 212-440-3755 todd.greeley@cna.com
Shauna Reeder 212-440-3733 shauna.reeder@cna.com
Marie Marino 212-440-3497 maria.marino@cna.com
Wileen Chick 212-440-2454 wileen.chick@cna.com
Todd Greeley 212-440-3755 todd.greeley@cna.com
Shauna Reeder 212-440-3733 shauna.reeder@cna.com
Atea Martin 212-440-3247 atea.martin@cna.com
Terry Marquez 212-440-7024 terraplane.marquez@cna.com
Karen Stuttman 212-440-2874 karen.stuttman@cna.com
Stephanie Solomon 212-440-3490 stephanie.solomon@cna.com
Linda Hays 301-293-4125 linda.hays@cna.com
David L. Perry 202-416-4759 david.perry@cna.com
Cleyvis Natera, Operations Director
212-440-3439
Specialty Claim
Lissette Perez, Operations Manager
212-440-3537
A&E, Realtors, Commercial Accounts & Open Brokerage
Edith Butler-Pearson, Operations Manager
312-822-5225
HealthPro, Accountants & Program Lawyers
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