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We believe that the claims handling process is a critical component to our products and should be an integral element of the relationship between the insured and insurer. When a claim occurs, it is the ability of the insurer and insured to work together that transforms what is often an adversarial claim process into a united effort to resolve the litigation quickly and cost effectively. CNA's unique ability to manage claims in cooperation with our clients results in the expeditious and satisfactory resolution of claims. This claims philosophy promotes and ensures a mutually beneficial business relationship with clients and offers the promise to our customers that we will honor the commitments we make.

HealthPro (Medical Professional Liability, including Aging Services, Hospitals, Physicians, Medical Technology, and Related Health Care Professional Liability)

HealthPro claims can be submitted by fax to 800-446-8632 or email to HPReports@cna.com
HealthPro loss runs can be requested at GSLLossRuns/HomeOffice@cna.com
Requests for coverage credentialing can be requested at CVS&Regulatoryservices@cna.com

Albert Luther 314-317-3160
albert.luther@cna.com

Deborah Riley 785-840-9540
deborah.riley@cna.com

Laurie Stanley 208-322-7880
laurie.stanley@cna.com

Lydia Miller 706-628-9271
lydia.miller@cna.com

Marsha Banfield 407-919-3743
marsha.banfield@cna.com

Stacey Fox 312-822-4387
stacey.fox@cna.com  

Questions regarding individual long term care policies should be directed to http://www.ltcg.com, or 800-775-1541

Commercial Accounts (Private Company D&O, Not for Profit D&O, Employment Practices Liability, Miscellaneous Professional Liability and Fidelity)

All lines for Commercial Accounts
Karen Stuttman 314-317-3160 karen.stuttman@cna.com
Stephanie Solomon 212-440-3490 stephanie.solomon@cna.com

Not for Profit D&O:  Marisa Longo  212-440-3420 marisa.longo@cna.com
Private Company D&O, Misc. Professional Liability and Fidelity:  Jennifer Faas  609-860-2343 
jennifer.faas@cna.com
Employment Practices:  Rachel Freedman  212-440-2809  rachel.freedman@cna.com

Open Brokerage (Large, Publicly Traded Company D&O, Financial Institutions E&O, Fiduciary Liability, Employment Practices Liability, Fidelity, and Commercial Professional Liability E&O)

Todd Greeley 212-440-3755  todd.greeley@cna.com
Shelby Rootenberg 212-440-3752 shelby.rootenberg@cna.com
Danielle Librizzi 212-440-3853 danielle.librizzi@cna.com

A&E and Accountants Claims Management

A&E and Accountants:  David Dwares 301-907-3037 david.dwares@cna.com
Accountants:  Melissa Thomas 312-822-6487 melissa.thomas@cna.com

Architect & Engineers:
Joseph P. DiBetta  914-524-5690 
joseph.dibetta@cna.com
Philip S. Comer  301-907-3019 philip.comer@cna.com
Anthony Andersen  914-524-5689 anthony.andersen@cna.com
Mary Jo Hasty  949-600-8836 mary.hasty@cna.com
Keith E. Palmer  609-860-2350 keith.palmer@cna.com
Jim Korfel  614-516-2039 james.korfel@cna.com
Diane Schlegel  407-919-3589 diane.schlegel@cna.com


Lawyers Program

Karen Stuttman 212-440-2874 karen.stuttman@cna.com
Karrieann Couture  312-822-1707 karrieann.couture@cna.com
Matthew Hays  312-822-6466 matthew.hays@cna.com

Large Law Firms

Todd Greeley  212-440-3755 todd.greeley@cna.com
Shauna Reeder  212-440-3733 shauna.reeder@cna.com
Marie Marino  212-440-3497 maria.marino@cna.com
Wileen Chick  212-440-2454 wileen.chick@cna.com

Life Agents & Security Broker-Dealers

Todd Greeley  212-440-3755  todd.greeley@cna.com
Shauna Reeder  212-440-3733 shauna.reeder@cna.com
Atea Martin  212-440-3247
atea.martin@cna.com
Terry Marquez  917-568-5426 terraplane.marquez@cna.com

Real Estate Professionals

Karen Stuttman 212-440-2874 karen.stuttman@cna.com
Stephanie Solomon 212-440-3490 stephanie.solomon@cna.com
Linda Hays  301-293-4125 linda.hays@cna.com

Global Specialty Lines Claims Staff

David L. Perry  301-907-3039 david.perry@cna.com

Claims Operations Staff

Patti Prendergast  312-822-5385 patti.prendergast@cna.com

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